Frequently Asked Questions

View all tax information for the City of Sanford here. For more information about the City’s tax rate or fees, contact the City of Sanford’s Financial Services Department at 919-777-1138.

The City of Sanford accepts debit and credit card payments. Note that a 2% convenience fee will be added to all card transactions. To avoid incurring the convenience fee, the City of Sanford offers these fee-free options to all customers:

• Cash
• Check
• Money order

TriRiver Water customers have the above options, as well as electronic draft and online bill pay. See the full range of TriRiver Water payment options here.

All water or wastewater issues and concerns should be directed to TriRiver Water Customer Service at 919-775-8215.

Public roads in Sanford are owned and maintained by either the City of Sanford or the North Carolina Department of Transportation (NCDOT). Knowing the entity that owns a particular street or road helps in knowing where and how to report maintenance issues. Use this interactive map of streets in Lee County to determine which entity owns a street in Sanford.

To report a street light issue, such as an outage, the light cycling on/off, damage to the globe, etc., call Public Works at 919-775-8247 with the pole number and exact location of the street light or call Duke Energy Progress directly at 1-800-452-2777.

Not all streets inside Sanford's city limits are owned/maintained by the City of Sanford. Many streets are owned/maintained by the N.C. Department of Transportation.

The state-maintained streets are generally the larger streets with a greater volume of traffic that carry traffic through the city. City streets are generally lower in volume. These streets may funnel traffic into larger state-maintained streets or carry traffic around town. 

The Transportation Division only maintains the streets it owns. However, the Transportation Division will patch NCDOT streets following water and/or wastewater repairs.

The fountain at Depot Park runs daily except when undergoing maintenance.

The bathroom facilities at the park are open from 7:00 am until 7:00 pm from May through November and 9:00 am until 4:00 pm the remainder of the year.

For more information about the fountain and its maintenance, contact the Public Works Service Center at 919-775-8247.

The City of Sanford displays United States flags at the intersections of highly trafficked roads to observe federal holidays.

Flags are displayed on:

• Martin Luther King Day
• Presidents Day
• Armed Forces Day
• Memorial Day
• Flag Day
• Juneteenth
• Independence Day
• Labor Day
• Patriot Day
• Columbus Day
• Election Day
• Veterans Day

Flags will be displayed at these intersections:

• Broadway Road and Nash Street (3 flags)
• Broadway Road and Rosser Road (3)
• Main Street and Horner Blvd (4)
• Main Street and Dalrymple Street (4)
• Main Street and Lee Avenue (4)
• Main Street and Woodland Avenue (4)
• Every stop light from Horner Blvd and Bragg Street to Horner Blvd and Hill Avenue  (4 each)

For more information, contact the Public Works Service Center at 919-775-8247.

The City of Sanford does participate in urban archery.

Hunting is only allowed on a tract or parcel of land which is three or more acres. Tracts or parcels of land may not be combined or pooled to meet this requirement. No bow may be discharged unless the hunter is located 100 feet or more within the property line. The 100-foot buffer within each property line is an area in which no hunting may occur.

Hunters must follow all state and local laws, rules and ordinances when hunting deer within the city limits, and they must have in their possession a valid North Carolina Hunting License showing completion of a Hunting Safety Course.

More Information

• Read the full Urban Archery Deer Hunting Ordinance here.
• Read the rules for big game hunting in our area here.

The City of Sanford issues Beer/Wine Licenses, Peddlers/Itinerant Merchant Licenses, Special Events/Festivals, and Taxi Licenses. Click here for all information.

Public roads in Sanford are owned and maintained by either the City of Sanford or the North Carolina Department of Transportation (NCDOT). Knowing the entity that owns a particular street or road helps in knowing where and how to report maintenance issues. Use this interactive map to determine which entity owns a street in Sanford.

The City of Sanford has a policy on the layout of street lighting. The Transportation Division evaluates whether streets meet the current standard for adding a street light. To make begin the process of adding a street light, call Public Works at 919-775-8247.

To report a street light issue, such as an outage, the light cycling on/off, damage to the globe, etc., call Public Works at 919-775-8247 with the pole number and exact location of the street light or call Duke Energy Progress directly at 1-800-452-2777.

Not all streets inside Sanford's city limits are owned/maintained by the City of Sanford. Many streets are owned/maintained by the N.C. Department of Transportation.

The state-maintained streets are generally the larger streets with a greater volume of traffic that carry traffic through the city. City streets are generally lower in volume. These streets may funnel traffic into larger state-maintained streets or carry traffic around town. 

The Transportation Division only maintains the streets it owns. However, the Transportation Division will patch NCDOT streets following water and/or wastewater repairs.

Use this interactive map to determine which entity owns a street in Sanford.

Maintenance of curb and gutter and sidewalk on City streets is the responsibility of the City of Sanford's Transportation Division. 

Each year, the Transportation Administrator assesses the condition of curb and gutter and sidewalks, and prioritizes maintenance and repairs. 

Considering the priority list and available funds, the City replaces misaligned, cracked, and deteriorating sections that could potentially cause hazards to vehicular and pedestrian traffic. 

The City will repair or replace curb and gutter and sidewalk not on the priority list if the property owner pays for the necessary materials in advance.

Every household receives one 96-gallon trash cart as part of their solid waste fee. Waste is picked up weekly by GFL Environmental. Find your home’s weekly pickup day here.

If your home produces more waste than the 96-gallon cart will hold, you can request additional waste carts from GFL. There is an additional charge per extra cart.

To request a cart or receive more information about additional carts, contact GFL Environmental at 866-423-4122.

View all sanitation policies and procedures here.

Every household receives one 96-gallon blue recycling cart as part of their solid waste fee. Recycling is picked up biweekly by GFL Environmental. Find your home’s recycling pickup schedule here.

If your home produces more recycling than the 96-gallon cart will hold, you can request an additional recycling cart from the City of Sanford.

To request a cart or receive more information about additional recycling carts, contact the City of Sanford’s Public Works Service Center at 919-775-8247.

View all recycling policies and procedures here.

The City of Sanford contracts with GFL Environmental for recycling services. GFL uses single-stream recycling, which allows residents to put all their recycling in a single container that is then transferred to a recycling center and separated by a team of specialists.

Learn more about recycling and see should -- and should not -- be added to recycling carts in the City of Sanford.