Sanitation Services Policies & Procedures

Services Included

Sanitation service includes one weekly pickup of a brown, 96-gallon, roll-out garbage cart at residential locations only and every other week collection of a blue, 96-gallon, roll-out recycling cart.

Commercial locations can contract with GFL Environmental or another provider for garbage collection. Apartments have the option of roll out carts or dumpsters. Commercial accounts must arrange for private collection.

Trash Collection Procedure

GFL Environmental uses an automated one arm truck to service your 96-gallon trash receptacle and recycling cart. The automated arm will reach out and lift the container and dump into the truck.

Carts must be placed at the curb with the opening of the lid facing the road and cart turned straight (wheels facing the house). A sticker with an arrow will be placed on your cart. Please point arrow toward the street.

Please note the following when placing your trash receptacle:

  • Place carts at the curb with the opening of the lid facing the road and cart turned straight (wheels facing the house). A sticker with an arrow will be placed on your cart. Point arrow toward the street.
  • Place carts at the curb no earlier than dusk the night before your collection day and no later than 6 a.m. on your collection day.
  • Empty carts should be removed from the street by the owner and/or tenant no later than the day in which your garbage and recyclables were serviced.
  • Do not place cart next to or in front of a mailbox, parked cars, power poles, fire hydrants, or any other large object.
  • Leave ample space between garbage and recycle carts. Carts should be positioned at least 5 feet apart.
  • Cut cardboard down to 2x3 feet and place in recycle cart.
  • Do not use a bungee cord on the cart to keep the lid closed.
  • Do not bag recyclables.
  • Place all trash inside the cart. Trash should be bagged to prevent spillage or blown trash.
  • Carts should be positioned out of the roadway at all times.

Benefits of Procedure

By adhering to these procedures the entire City benefits in the following ways:

  • All waste remains inside of the carts, improving the appearance of the City
  • Driver remains in the truck and improves traffic flow
  • Efficient and quick removal of your solid waste
  • Minimization of injury to the driver

Request an Additional Cart

If you have more waste than the 96-gallon cart will hold and would like to receive more information regarding additional waste carts, please contact GFL Environmental at 866-423-4122. Be advised that there is an additional charge for extra carts.