What are my payment options?

In Person

City of Sanford Municipal Center
225 E Weatherspoon Street
Sanford, NC 27330

Hours of operation are Monday through Friday from 8:00 a.m. until 5:00 p.m.

By Mail

Mail in your payment to:
City of Sanford
P.O. Box 63060
Charlotte, NC 28263-3060

Be sure to include your bill stub.

By Credit/Debit Card

Customers can pay their bill with a credit or debit card over the phone using our automated system. Automated payments are available 24/7 at 919-775-8215. You can use our online bill pay service here.

For each option, you will need your Account Number and Customer ID located at the top of your bill. We accept all major credit and debit cards.

Electronic Draft

Complete the electronic draft form and your water and sewer bill will be set up to be drafted on your due date each month.

Night Drop Box

The night drop box is located in the circular drive at the back of the building. Any payments placed in this box after 5 p.m. will be credited the following business day. Please pay with check or money order, as the city is not responsible for cash payments left in the night drop box.

CheckFreePay Payment Center

Pay your utility bill at any CheckFree Pay payment center within Sanford’s city limits. You must supply your bill payment stub. Processing fees are assessed by the vendor. Payments take three business days to process.

online bill pay.

Show All Answers

1. How do I start water service?
2. How do I transfer service?
3. What do I do if my service is disconnected?
4. How do I get my service restored after hours?
5. Why do I have to pay a deposit?
6. How much is a deposit?
7. What happens to my deposit?
8. Why do you need my social security number?
9. How do I stop service?
10. Why am I being billed for water / sewer when I had no usage?
11. What are my payment options?