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The City of Sanford's customer service department is available to answer questions during regular business hours, which are 8:00 a.m. until 5:00 p.m. on weekdays.
If you have a water or sewer issue outside of those hours, you can call 919-775-8268. This line is answered by the Sanford Police Department and will be routed to the correct on-call Public Works employee.
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The City of Sanford’s tax rate for fiscal year (FY) 2020-21 is $0.60 per $100 assessed valuation, which is revenue neutral. Taxes for residents living in Sanford’s city limits are collected by Lee County Government. The annual operating budget for the City of Sanford is posted here.
Sanford City Council approved a $40 increase to the annual sanitation fee for FY 2020-21 to offset increases in the cost of providing recycling services. The fee for FY 2020-21 is now $310 per household.
The FY 2018-19 budget added a $30 vehicle fee for every vehicle and trailer registered within the municipal city limits. This fee is applied to the maintenance of City-owned streets, including resurfacing, patching, and other necessary repairs. This fee was included on motor vehicle tax bills generated after July 1, 2018. The fee has not changed for FY 2020-21.
Note: The fee is only for maintenance of streets owned by the City of Sanford. It does not cover maintenance or repairs for the streets owned by the N.C. Department of Transportation. Here’s more information about the ownership of public roads.
For more information about the City’s tax rate or fees, contact the City of Sanford’s Financial Services Department at 919-777-1138.
Public roads in Sanford are owned and maintained by either the City of Sanford or the North Carolina Department of Transportation (NCDOT). Knowing the entity that owns a particular street or road helps in knowing where and how to report maintenance issues.
The City of Sanford displays United States flags at the intersections of highly trafficked roads to observe several holidays.
Flags are displayed on:
Flags will be displayed at these intersections:
For more information, contact the Public Works Service Center at 919-775-8247.
The fountain at Depot Park runs May through October each year. The fountain runs on the following schedule:
The bathroom facilities at the park are only opened when the park is rented for a private event. To rent the park, contact Downtown Sanford, Inc.
For more information about the fountain and its maintenance, contact the Public Works Service Center at 919-775-8247.
The City of Sanford does participate in urban archery.
Hunting is only allowed on a tract or parcel of land which is three or more acres. Tracts or parcels of land may not be combined or pooled to meet this requirement. No bow may be discharged unless the hunter is located 100 feet or more within the property line. The 100-foot buffer within each property line is an area in which no hunting may occur.
Hunters must follow all state and local laws, rules and ordinances when hunting deer within the city limits, and they must have in their possession a valid North Carolina Hunting License showing completion of a Hunting Safety Course.
The Street Division works only on city-maintained streets while the Department of Transportation (D.O.T.) is responsible for maintenance on state-maintained streets.The Street Division does however make utility patches for water and sewer repairs on state-maintained streets.