What happens to my deposit?
If you pay your bills on time for 12 consecutive months, your deposit is applied towards your current bills until the deposit is applied in its entirety. If your water is cut off, your deposit will be applied towards your final bill and you will receive a check for any remaining funds. For more information, please contact Billing and Collections at 919-777-1190.

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1. How do I start water service?
2. How do I transfer service?
3. What do I do if my service is disconnected?
4. How do I get my service restored after hours?
5. Why do I have to pay a deposit?
6. How much is a deposit?
7. Why is my water bill so high?
8. What happens to my deposit?
9. Why do you need my social security number?
10. How do I stop service?
11. Why am I being billed for water / sewer when I had no usage?
12. What are my payment options?