Sanitation Services Policies & Procedures

Services Included


Sanitation service includes one weekly pickup of a brown, 96-gallon, roll-out garbage cart at residential locations only and every other week collection of a blue, 96-gallon, roll-out recycling cart.
Commercial locations can contract with Waste Industries (a GFL Company) or another provider for garbage collection. Apartments have the option of roll out carts or dumpsters. Commercial accounts must arrange for private collection.

Trash Collection Procedure


Waste Industries (a GFL Company) uses an automated one arm truck to service your 96-gallon trash receptacle and recycling cart. The automated arm will reach out and lift the container and dump into the truck.

Carts must be placed at the curb with the opening of the lid facing the road and cart turned straight (wheels facing the house). A sticker with an arrow will be placed on your cart. Please point arrow toward the street.

Please note the following when placing your trash receptacle:

    • Carts must be placed at the curb with the opening of the lid facing the road and cart turned straight (wheels facing the house). A sticker with an arrow will be placed on your cart. Please point arrow toward the street.
    • Place carts at the curb no earlier than dusk the night before your collection day and no later than 6am on your collection day.
    • Empty containers should be removed from the street by the owner and/or tenant no later than the day in which your garbage and recyclables were serviced.
    • Do not place cart next to or in front of your mailbox, parked cars, power poles, fire hydrants or any other large objects.
    • Leave ample space between garbage and recycle carts. Carts should be positioned 5-feet apart
    • Please cut cardboard down to 2x3 feet and place in recycle cart.
    • Do not put a bungee cord on the cart to keep the lid closed.
    • Do not bag recyclables.
    • Please make sure that all trash is placed inside the cart and bagged to assure that there is no spillage or blown trash.
    • All carts should be positioned out of the roadway at all times.

Benefits of Procedure


By adhering to these procedures the entire City benefits in the following ways:
  • All waste inside of the carts, therefore improving the appearance of the City
  • Driver remains in the truck and improves traffic flow
  • Efficient and quick removal of your solid waste
  • Minimization of injury to the driver

Request an Additional Cart


If you have more waste than the 96-gallon cart will hold and would like to receive more information regarding additional waste carts, please contact Waste Industries at 866-423-4122. Please be advised that there is an additional charge for extra carts.