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Water & Sewer Connections
The City of Sanford Engineering Department handles the process of connecting residential and commercial properties to city water or sewer.
Customers may initiate a request by utilizing the online application below, or calling 919-777-1122/919-777-1118. Staff will gather all necessary information and forward the completed application to the Customer Service Department for account activation and payment processing.
Customers will need to mark the preferred tap location with white spray paint.
Please note that the City of Sanford does not install cleanouts for any commercial properties.
*All commercial property taps are estimated are done at cost. Contact engineering to initiate an estimate.
The City maintains all wastewater mains, in-street rights of way, and rights of way that cross private property. The City does not maintain commercial or residential service laterals to include the connection. This is the responsibility of the property owner. As most blockages occur in the smaller, lateral service lines, the property owner needs to assure that these are open before calling the City with a blockage complaint.
If, after checking your line, you still have a problem, please call the Public Works Service Center at 919-775-8247.
Customers may initiate a request by utilizing the online application below, or calling 919-777-1122/919-777-1118. Staff will gather all necessary information and forward the completed application to the Customer Service Department for account activation and payment processing.
Customers will need to mark the preferred tap location with white spray paint.
Please note that the City of Sanford does not install cleanouts for any commercial properties.
RESIDENTIAL WATER TAPS* | |
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3/4" Domestic Tap | $950 |
3/4" Irrigation Tap | $950 |
Taps larger than 3/4" | Estimate required |
Residential Water Tap Online Application |
|
All taps include meter installation |
RESIDENTIAL SEWER TAPS* | |
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4" tap | $1250 |
Residential Sewer Tap Online Application |
*All commercial property taps are estimated are done at cost. Contact engineering to initiate an estimate.
RESIDENTIAL & COMMERCIAL METER SETS | |
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3/4" | $125 |
1" | $148 |
2" | $730 |
3" and larger | Estimate required Must be installed by a contractor |
Residential Meter Set Online Application |
|
Commercial Meter Set Online Application |
|
All meters must be obtained from the City of Sanford. |
CLEANOUTS | $200 |
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Cleanout Service Installation Application |
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**Select Sewer Cleanout in drop down list under Sewer Service Requested |
Blockage Complaints
The City maintains all wastewater mains, in-street rights of way, and rights of way that cross private property. The City does not maintain commercial or residential service laterals to include the connection. This is the responsibility of the property owner. As most blockages occur in the smaller, lateral service lines, the property owner needs to assure that these are open before calling the City with a blockage complaint.
Questions or Concerns
If, after checking your line, you still have a problem, please call the Public Works Service Center at 919-775-8247.
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Engineering
Physical Address
225 E Weatherspoon Street
Sanford, NC 27330
Mailing Address
P.O. Box 3729
Sanford, NC 27331-3729
Phone: 919-777-1122Fax: 919-774-8179