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1. How do I start water service?
2. How do I transfer service?
3. Why do I have to pay a deposit?
4. How much is a deposit?
5. What happens to my deposit?
6. Why do you need my social security number?
7. How do I stop service?
8. Why am I being billed for water / sewer when I had no usage?
9. What are my payment options?

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1. What is a bond referendum?
2. What is the purpose of a bond referendum?
3. Why use bond financing for these projects?
4. How much would the City issue in bonds?
5. Does this mean the City will wait 7 years to begin these projects?
6. Can I vote for some bond issues but not others?
7. What is the total tax rate implication for each bond referendum question?
8. Will taxes be applied to real property, only?
9. What happens if the bonds don’t pass in September?
10. If voters don’t approve the bonds, does this mean that the City Council will be prevented from raising property tax rates in the future?
11. Given the condition of the economy, is now the right time to vote on these particular bond initiatives?
12. If the items included in the bond referendum are approved, how quickly would the projects begin?
13. If the items included in the bond referendum are approved, in what order would they begin?
14. Where can I see more information about the potential bond projects?

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1. Will streets in downtown Sanford or historic Jonesboro be closed?
2. Will businesses be closed during the streetscape work?
3. Will all of downtown Sanford or historic Jonesboro be torn up at once?
4. Is the project finished when the crews move on to the next stage?
5. How long will the construction last?

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1. How do I pay my water bill?
2. Why are some streets and ditches in the city limits not maintained by the City of Sanford?
3. How do I report a street light issue?
4. Who do I call if I have a question about my water or sewer bill?
5. How do I apply for a business license?
6. How do I get an incident report from the Police Department?

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1. How do I get a street light added on my street?
2. How do I report a street light issue (i.e. street light out, light cycling on/off, damage to globe, etc.)?
3. How can I have my driveway drainage pipe replaced?
4. Why are some streets and ditches in the city limits not maintained by the City of Sanford?
5. How can I get the curb and gutter or sidewalk replaced in front of my property?

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1. Will I know if there is a problem with my water?
2. How is my water treated and purified?
3. Should I be concerned about drinking water if I have a weakened immune system?
4. Does my drinking water contain lead and what can I do about it?
5. How do cross-connections affect drinking water?
6. Who do I call if I have a question about my water or sewer bill?
7. Who do I call if I have a loss of pressure, taste and or odor problems?
8. I’m concerned about my water quality. Who do I call to have my water tested?
9. Who do I call for a tour of the Water Filtration Facility?
10. Will I know if there is a problem with my water?