PO BOX 3729
225 E Weatherspoon St
Sanford, NC 27331




Mail in your payment to:

City of Sanford

PO Box 63060

Charlotte, NC 28263-3060


* Be sure to include your bill stub

*If you are making a payment after your due date (within the 5 day grace period) we encourage you to pay your bill over the phone or in person to avoid the potential of a late fee due to mail & processing time.


We now offer online bill pay. You will need your Account Number and Customer ID located on your bill to log onto the bill pay system. We accept Visa, MasterCard, Discover, American Express and E-checks.

Credit or Debit card

We accept Visa and MasterCard. Please call 919-775-8215 or stop by the office to make payment.

Electronic Draft

Complete the electronic draft form and your water and sewer bill will be set up to be drafted on your due date each month.

Night Drop Box

Located in the circular drive at the back of the building. Any payments placed in this box after 5:00 pm will be credited the following business day. Please pay with check or money order, as the city is not responsible for cash payments left in the night drop box.

Make your payment in person

City of Sanford Municipal Building

225 East Weatherspoon Street

Sanford, NC 27330

Go Paperless!

Receiving your City of Sanford utility bill just got easier. Utility customers can receive their utility bills via e-mail. Customers who opt into this service will receive only an electronic copy instead of a paper bill.

There are two easy ways to switch to paperless utility bills:

   - Complete the Go Paperless Utility Bill form

        Form provided by Customer Service or available for download

    - Call the Customer Service Department at 919-775-8215



home | about us | help | contact



Billing & Collections offices are located at 225 E. Weatherspoon St and are open Mon-Fri 8:00am - 5:00pm.

Water Service Area Map