Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
The City of Sanford's customer service department is available to answer questions during regular business hours, which are 8:00 a.m. until 5:00 p.m. on weekdays.
If you have a water or sewer issue outside of those hours, you can call 919-775-8268. This line is answered by the Sanford Police Department and will be routed to the correct on-call Public Works employee.
Show All Answers
The City of Sanford's tax rate for fiscal year (FY) 2018-19 is $0.62 per $100 assessed valuation. Taxes for residents living in Sanford's city limits are collected by Lee County Government. The annual operating budget for the City of Sanford is posted here.
Sanford City Council approved a $0.02 tax increase for FY 2018-19 to accommodate the cost of upgrading Kiwanis Family Park to include a splash pad, playground, walking track, and improved parking. The project was approved by voters in the 2013 municipal bond referendum.
The FY 2018-19 budget adds a $30 vehicle fee for every vehicle and trailer registered within the municipal city limits. This fee will be applied to street maintenance, including resurfacing, patching, and other necessary repairs. This fee will be included on motor vehicle tax bills generated after July 1, 2018.
Public roads in Sanford are owned and maintained by either the City of Sanford or the North Carolina Department of Transportation (NCDOT). Knowing the entity that owns a particular street or road helps in knowing where and how to report maintenance issues.
The fountain at Depot Park runs May through October each year. The fountain runs on the following schedule:
The bathroom facilities at the park are only opened when the park is rented for a private event. To rent the park, contact Downtown Sanford, Inc.
For more information about the fountain and its maintenance, contact the Public Works Service Center at 919-775-8247.
The City of Sanford does participate in urban archery.
Hunting is only allowed on a tract or parcel of land which is three or more acres. Tracts or parcels of land may not be combined or pooled to meet this requirement. No bow may be discharged unless the hunter is located 100 feet or more within the property line. The 100-foot buffer within each property line is an area in which no hunting may occur.
Hunters must follow all state and local laws, rules and ordinances when hunting deer within the city limits, and they must have in their possession a valid North Carolina Hunting License showing completion of a Hunting Safety Course.
The Street Division works only on city-maintained streets while the Department of Transportation (D.O.T.) is responsible for maintenance on state-maintained streets.The Street Division does however make utility patches for water and sewer repairs on state-maintained streets.