Rates

Water Utility Rates - Residential

1 ccf = 100 cubic feet = 748
Monthly Consumption Level Inside City Outside City
Minimum Charge for up to 3 ccf $14.61 $29.21
Over 3 ccf $4.43 $8.83

Water Utility Rates - Non-Residential

1 ccf = 100 cubic feet = 748
Monthly Consumption Level Inside City Outside City
Minimum Charge for up to 3 ccf $14.61 $29.21
3 ccf to 8 ccf $4.43
$8.83
Over 8 ccf $2.88 $5.74

Sewer Utility Rates

1 ccf = 100 cubic feet = 748
Monthly Consumption Level Inside City Outside City
Minimum Charge for up to 3 ccf $15.61 $23.41
Over 3 ccf $5.20  

Sewer Only Rates

Monthly Consumption Level Inside City Outside City
Flat Fee $32.26 $46.87

Bulk Water Rates

Monthly Consumption Level Inside City
Minimum Charge for up to 3 ccf $14.61
Over 3 ccf $4.43
Bulk water is available only at Sanford Fire Station #2, located at 2220 Woodland Ave. The following guidelines must be adhered to in order to be able to use this service. Failure to abide by any of these guidelines can result in suspension or termination of privileges.

1. If this is your first time using bulk water you must first call Customer Service at 919-775-8215 and provide accurate billing information, including a valid phone number, and SSN or Tax ID #.

2. You are to complete the log sheet in the mailbox at the fire station and provide all requested information. Information should be legible and accurate. Don't forget to include a phone number.

3. Please return log sheet to the mailbox upon completion. These log sheets will be removed daily and reviewed for accuracy.

4. If you use bulk water you will receive a bill around the third week of each month after which you used bulk water. These bills are subject to a $20.00 late fee if payment is not received by the due date. We ask that bills be paid in a timely manner to avoid suspension or termination of privileges and the possible requirement to pay a deposit. Note: Effective November 1, 2016, bills will be subject to a $5.00 late fee if not paid by 5:00 pm 5 days after the due date. If payment is not received by the 11th day past due, a $15.00 administrative fee will be applied to the bill that morning.

5. If the valve is not closed off completely and it is determined that you were the last one to get water prior to the leak then you will be billed for the loss water.

6. If you have any concerns or need help while getting water please see one of the firefighters at the station. If they are out and you have billing concerns please call 919-775-8215, Monday - Friday, 8:00 AM to 5:00 PM. Please call us if any of your billing information changes.

Industrial Surcharge Rates

Strength Parameter Proposed Rate ($1000 lb)
BOD $145/1000 lb in excess of 250mg/l
TSS $220/1000 lb in excess of 200mg/l
Oil & Grease $220/1000 lb in excess of 40mg/l

Septage Hauler Rates

Type Rate Per 1000 Gallons  
Domestic $30/1000 gallons Waste that is domestic in character and comes from a residence.
Commercial $65/1000 gallons Waste that is domestic in character and comes from a location other than a residence.
Industrial Minimum $130/1000 gallons
​(actual cost may vary)
Waste that contains processed water and may include domestic waste.
The City will not accept industrial waste except under special circumstances as approved by the wastewater plant and superintendent and after the wastewater has been extensively tested at the industry's cost.  The City of Sanford does not take any septage from outside the County of Lee.