Billing, Collections, & Customer Service


The major purpose of the Revenue Department is to provide administrative and clerical services for the billing and collection of water and sewer customers; water, sewer, and street assessments; ordinance violations (parking, noise, animal control, etc.); privilege licenses; and prepare all required notices. The Billing and Collections offices are open Monday - Friday, 8 a.m. - 5 p.m. with the exception of observed holidays.

Water Services

We provide water services to Sanford and all of Lee County with the exception of Carolina Trace & Quail Ridge. New water & sewer customers may find this Information Sheet Water (PDF) helpful.


City taxes are currently contracted with Lee County and can be paid at the Lee County Tax Collection’s office.

Water Service Area Map